Artisan Excellence Delivered

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Terms of Service

1. Acceptance of Terms

By accessing and using Edible Entente's services, you accept and agree to be bound by the terms and provision of this agreement. Our services include website access, product purchases, consultations, and educational content.

2. Service Description

Edible Entente provides curated artisan food products, corporate gifting services, culinary education, and related consultation services. We reserve the right to modify our service offerings at any time.

3. Product Quality and Guarantees

We guarantee the quality and authenticity of all products at the time of shipment. Perishable items are subject to specific handling and delivery requirements. Any quality concerns must be reported within 48 hours of delivery.

4. Pricing and Payment Terms

All prices are subject to change without notice. Payment is due at the time of order placement. We accept major credit cards and electronic payments through secure processing systems.

5. Shipping and Delivery

Delivery times are estimates and may vary based on location and product availability. We are not responsible for delays caused by weather, natural disasters, or carrier issues beyond our control.

6. Limitation of Liability

Edible Entente's liability is limited to the purchase price of products or services. We are not liable for indirect, consequential, or punitive damages arising from use of our services.

7. Contact Information

For questions regarding these terms, contact us at [email protected] or +1 (312) 555-0187.

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Privacy Policy

1. Information We Collect

We collect personal information you provide directly, including name, contact details, payment information, and preferences. We also collect usage data through website analytics and communication tracking.

2. How We Use Your Information

Your information is used to process orders, provide customer service, send marketing communications (with consent), improve our services, and comply with legal obligations.

3. Information Sharing

We do not sell personal information to third parties. We may share information with service providers, legal authorities when required, and business partners for specific services you request.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications and request data portability where applicable.

6. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations. Inactive accounts may be archived or deleted after appropriate notice.

8. Contact for Privacy Matters

For privacy-related questions or requests, email [email protected] or call +1 (312) 555-0187.

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Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our website is used.

2. Types of Cookies We Use

Essential Cookies: Necessary for website functionality, including shopping cart, login, and security features.

Analytics Cookies: Help us understand website usage patterns and improve our services.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Preference Cookies: Remember your settings and preferences for a personalized experience.

3. Third-Party Cookies

We may use third-party services like Google Analytics, payment processors, and social media platforms that set their own cookies. These are governed by their respective privacy policies.

4. Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie consent tool. Disabling certain cookies may affect website functionality.

5. Cookie Consent

We obtain your consent before using non-essential cookies. You can withdraw consent at any time through your browser settings or by contacting us.

6. Updates to This Policy

We may update this cookie policy to reflect changes in technology or legal requirements. Check this page periodically for updates.

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DMCA Policy

1. Copyright Respect

Edible Entente respects intellectual property rights and expects users to do the same. We will respond to valid DMCA takedown notices in accordance with the Digital Millennium Copyright Act.

2. Infringement Claims

If you believe your copyrighted material appears on our website without authorization, please provide a written notice containing:

• Identification of the copyrighted work claimed to be infringed
• Location of the infringing material on our website
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement that the information is accurate and you're authorized to act
• Your physical or electronic signature

3. Counter-Notification Process

If you believe content was removed in error, you may submit a counter-notification containing the required legal elements under DMCA procedures.

4. Designated Agent

Send DMCA notices to: [email protected] or mail to our registered address with "DMCA Notice" clearly marked.

5. Repeat Infringer Policy

We may terminate accounts of users who are determined to be repeat infringers of intellectual property rights.

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GDPR Compliance

1. Legal Basis for Processing

We process personal data based on:

• Consent: For marketing communications and non-essential cookies
• Contract: To fulfill orders and provide services
• Legitimate Interest: For website analytics and service improvement
• Legal Obligation: For tax reporting and compliance requirements

2. Your GDPR Rights

Right to Information: Clear information about data processing

Right of Access: Request copies of your personal data

Right to Rectification: Correct inaccurate personal data

Right to Erasure: Request deletion of your data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive your data in a portable format

Right to Object: Object to certain types of processing

3. Data Protection Officer

For GDPR-related inquiries, contact our data protection team at [email protected].

4. International Transfers

Data may be transferred outside the EU with appropriate safeguards in place, including standard contractual clauses and adequacy decisions.

5. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.

6. Data Retention Periods

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.